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WE ONLY SHIP TO THE LOWER 48 STATES. NO APO OR PO BOXES. NO INTERNATIONAL SALES.
LARGE ITEMS SHIP VIA FREE SCHEDULED CURBSIDE FREIGHT TRUCK DELIVERY. IN CASE OF DAMAGE: WE SEND REPLACEMENTS: PLEASE CONFIRM ITEM IS UNDAMAGED BEFORE SIGNING OFF. IF DAMAGED, REFUSE DELIVERY, EMAIL US AND WE WILL SEND A NEW ITEM. Our products are professionally packed to withstand damage during normal shipping.
HIDDEN DAMAGE: If you open the package and find hidden damage, please contact us immediately & email good pictures of the damage. REPACK THE ITEM IN ORIGINAL BOX USING ALL PACKING & PAPERWORK! We can usually just send a replacement, but occasionally the freight company's insurance policy will require us to pick the item up (free of charge) before we can send a new one. We will send instructions about scheduling the delivery company to pick up the damaged item. After the item has been confirmed as picked up, we can send you a new, replacement item.
FREE SHIPPING IS TO MAIN (1ST FLOOR) DOOR AT BUILDING ADDRESS--IF APARTMENT BUILDING: MAIN OFFICE IF AVAILABLE. ADDRESSES WITH STEEP, NARROW OR HARD TO REACH FRONT DOORS MAY NEED TO MEET DRIVER AT CLOSEST STREET LOCATION. FEDEX / UPS MAY LEAVE PACKAGE AT DOOR. FREIGHT & ITEMS VALUED OVER $750 NEED SIGNATURE.