TexasChateau Exquisite Mirrors and Home Decor
HIGH QUALITY WALL MIRRORS AND HOME DECOR
New Products Just Arrived!

WE ONLY SHIP TO THE LOWER 48 STATES.  NO APO OR PO BOXES. NO INTERNATIONAL SALES.

LARGE ITEMS SHIP VIA FREE SCHEDULED CURBSIDE FREIGHT TRUCK DELIVERY. IN CASE OF DAMAGE: WE SEND REPLACEMENTS: PLEASE CONFIRM ITEM IS UNDAMAGED BEFORE SIGNING OFF. IF DAMAGED, REFUSE DELIVERY, EMAIL US AND WE WILL SEND A NEW ITEM. Our products are professionally packed to withstand damage during normal shipping.

HIDDEN DAMAGE: If you open the package and find hidden damage, please contact us immediately & email good pictures of the damage. REPACK THE ITEM IN ORIGINAL BOX USING ALL PACKING & PAPERWORK! We can usually just send a replacement, but occasionally the freight company's insurance policy will require us to pick the item up (free of charge) before we can send a new one. We will send instructions about scheduling the delivery company to pick up the damaged item. After the item has been confirmed as picked up, we can send you a new, replacement item. 


 FREE SHIPPING IS TO MAIN (1ST FLOOR) DOOR AT BUILDING ADDRESS--IF APARTMENT BUILDING: MAIN OFFICE IF AVAILABLE. ADDRESSES WITH STEEP, NARROW OR HARD TO REACH FRONT DOORS MAY NEED TO MEET DRIVER AT CLOSEST STREET LOCATION. FEDEX / UPS MAY LEAVE PACKAGE AT DOOR. FREIGHT & ITEMS VALUED OVER $750 NEED SIGNATURE.

CUSTOMER REQUESTED RETURNS: WE SHIP FROM MANY WAREHOUSES--PLEASE EMAIL US FIRST FOR CORRECT "RETURN TO" ADDRESS! Contact us within 3 days of delivery for correct return to address & instructions if you wish to return an item for a refund.  Buyer is responsible for return shipping costs plus 15% restocking fee. Items must be received back in new, resalable condition including original box, packing & paperwork. Please insure your return as items damaged in return shipping will need to be refunded via your purchased insurance. We would assist you with your insurance claim. 15% Warehouse Restocking Fee is automatically deducted from the refund. Please keep in mind that once an order has shipped, it cannot be cancelled. If you cancel or refuse an order delivery, it will then fall under our standard return policy (stated above).